Being selected from a world-wide category to be the first real estate company to be featured across Apple’s global web network, with a case study showing how they have used Apple’s iOS technology to transform their business is an example of the progressive approach Harcourts take to the client experience in real estate.
In recognition of their innovation and use of the iPad and iPhone to enhance client experience and drive greater efficiency for their business, Apple has produced a video and business case study about Harcourts’ work – an accolade reserved only for companies developing the most cutting edge business solutions using Apple technology.
Harcourts is the first and only real estate group world-wide, to be selected by Apple for this recognition.
Harcourts CEO Hayden Duncan, says the custom suite of apps developed by Harcourts, has transformed the way they do business and is excited about the benefits they will bring to the Canadian market as the brand opens its first office here this month.
“By nature real estate is a mobile business. Realtors are on the road, meeting clients, inspecting properties and showing houses.
The apps save our Realtors hundreds of hours per year by streamlining tasks and they help us deliver a great client experience.
“Take e-Campaign for iPad, for example. From the comfort of your living room, a Realtor can help you build your ideal marketing campaign; visually showcasing the complete range of marketing options available, and booking everything into an online calendar so you know exactly what to expect every step of the way.
“Information is all stored digitally so there’s no need for paper forms or folders or for data re-entry back at the office, which means we can deliver a timely, professional, and consistent level of service.
The i-pad has also allowed us to enhance home security for property viewings and communicate quickly and effectively with buyers interested in more information to help make the buying process much easier. ” says Mr Duncan.
Harcourts is an international real estate business founded 129 years ago in New Zealand. The company has more than 7,200 Realtors, 790 Brokerages in ten countries.